Frequently Asked Questions

Name changes require legal documentation showing the name change. To change your name, please submit supporting documents, which must be one of the following:

1. A copy of a state issued marriage license that includes the original signature and seal from the clerk of the court.
2. A divorce decree restoring your maiden name.
3. A court order showing the name change (adoption, legal name change, federal identity change).
4. A copy of a certificate of naturalization or H1B Employment Visa (Note: Foreign applicants and/or licensees may not have state issued documents)

Any one of these will be accepted unless the department has a question about the authenticity of the document.

If you wish to receive a new license that reflects the name change, you must request a duplicate license. Mail your $25.00 payment request to:

Division of Medical Quality Assurance
Licensure Support Services
P.O. Box 6320
Tallahassee, Florida 32314-6320

For requests by mail, please include your full name as it appears on your license, profession, license number, your new name, your date of birth, the last four digits of your social security number, and your signature. Please submit your name change along with supporting document(s) 5-7 business days to allow processing if you need to renew online.

If you do not require a new license to reflect your new name, you may submit your request online or by mail along with legible supporting document(s) to one of the following:

•  Log onto your MQA Online Services Portal account , select “Request Name Change” from the “Manage My License” dropdown menu
• Mailing address – DOH, Division of Medical Quality Assurance, Post Office Box 6320, Tallahassee, Florida 32314-6320

Login to your MQA Online Services Portal account, select Request Address Change from the “Manage My License” pulldown menu, make the necessary changes and click “Submit” to complete your update.

Log into your MQA Online Services Portal account and select Review, Update & Confirm Profile from the “Manage My License” pulldown menu. Review and make any necessary changes to your Practitioner Profile and click “Submit” to complete your update.

Log into your MQA Online Services Portal account and select Check Application Status from the “Additional Activities” menu. Find the application you wish to check the status of from the list of outstanding/pending applications. This list will provide any deficiencies noted and allow you to generate a list of the required documentation, which will be sent to your email address.

Log into your MQA Online Services Portal account and select Request Retired Status during renewal or Request Retired Status after Expiration Date outside of renewal from the “Manage My License” pulldown menu.

During Renewal:
Log into your MQA Online Services Portal account and select Request Inactive Status from the “Manage My License” pulldown menu.

After Expiration:
Log into your MQA Online Services Portal account and select Request Inactive Status after Expiration Date from the “Manage My License” pulldown menu.

NOTE: Your license will remain on inactive status for a two year period and must be renewed prior to the expiration date. Reactivation of your license will require verification that you have completed the required continuing education during the period you have been inactive. Licenses that have been inactive for over 4 years must provide proof of employment during their inactive status. Employment does not have to have been in Florida. Licensees who have been inactive for over 4 years and have not been employed during that time must complete a Florida Board approved remedial course.

Please follow the steps below to attach/upload your supporting documentation to your health care practitioner license application: Log into your MQA Online Services Portal account and select Check Application Status from the “Additional Activities” menu and find the application you wish to upload documents to from the list of outstanding/pending applications. This list will provide any deficiencies noted and allow you to generate a list of the required documentation, which will be sent to your email address.

Log into your MQA Online Services Portal account and select Make Payment from the “Additional Activities” menu. Select the applications and/or miscellaneous charges you wish to pay for and press “Next” to continue. If paying by Credit Card, enter your card information into the fields and press “Process” to submit your payment. If paying by Other Payer Code, select Other Payer Code and enter the unique code provided to you by your employer or educational institution.

Log into your MQA Online Services Portal account and select View Exam Results from the “Additional Activities” menu. Click on an exam status from the list for detailed information about the exam.

No. Medical errors training is not required upon initial licensing. However, upon your subsequent renewal you will be required to obtain a minimum of 2-hours of medical errors training before you can renew your license

In accordance with section 456.44(2), Florida Statutes, an allopathic physician licensed under Chapter 458, an osteopathic physician licensed under Chapter 459, a podiatric physician licensed under Chapter 461, a dentist licensed under Chapter 466, a physician assistant licensed under Chapter 458 or Chapter 459, or an advanced registered nurse practitioner certified under part I of Chapter 464 who prescribes any controlled substance listed as Schedule II, Schedule III, or Schedule IV narcotics as defined in s. 893.03, for the treatment of chronic nonmalignant pain, must designate himself or herself as a controlled substance prescribing practitioner on the practitioner profile.

To designate oneself as a controlled substance prescribing practitioner as provided in section 456.44, Florida Statutes:

Visit our secure “Online Services” website at: https://mqa-vo.doh.state.fl.us/datamart/voservicesportal

If you have not created an account in our new Online Services Portal, click “No” and follow the instructions provided to complete your one-time account registration.

In you have already created an account, click “Yes” and log in using your MQA Online Services user ID and password. This is the same user ID and password used to renew your license online.

Under the “Manage My License” section, select “Controlled Substance Prescribing” and follow the instructions to indicate you are a prescriber of controlled substances for the treatment of chronic nonmalignant pain.

Note: The online system can assist you if you do not remember your login ID or password. If you are unable to login please call 850-488-0595 and a representative will assist you.

“Chronic nonmalignant pain” is defined as pain unrelated to cancer which persists beyond the usual course of disease or the injury that is the cause of the pain or more than 90 days after surgery.